Return & Refund Policy

At ABRUZZ Premium, customer satisfaction is our priority. We take pride in the vibrant quality and signature design of our denim. If you are not fully satisfied with your purchase, you have the right to request a return or exchange in accordance with the policy below.

1. Right of Return (14 Days)

You have the right to return your order within 14 days of receiving the product. To ensure a smooth process, please ensure the following:

Condition: The item must be unused, unworn, and unwashed.

Packaging: The product must be returned in its original condition and packaging.

Tags: All original ABRUZZ tags must remain attached.

Integrity: The product must not show any signs of damage, wear, or alteration.

2. Return Process

To start a return, please contact our support team within 14 days of delivery with the following details:

Order Number

Product Name

Size and Color (e.g., Light Blue, Mid Blue, or Dark Blue)

Reason for return (Optional, but helps us improve!)

Contact Channels:

Website: www.abruzz.com

WhatsApp: +92 300 4397377

3. Refund Policy

Once your returned item is received and undergoes our quality inspection:

Approval: We will notify you of the approval or rejection of your refund.

Method: Refunds are issued via the original payment method or store credit.

Timeline: Please allow 5–10 business days for the refund to reflect in your account after approval.

4. Exchanges

Need a different fit? You may request an exchange for a different size of the same product.

If the requested size is out of stock, you may choose another product of equal value or receive store credit for a future purchase.

5. Return Shipping

Customer Responsibility: Unless the item is damaged, defective, or incorrect, customers are responsible for return shipping costs.

Non-Refundable: Original shipping charges are non-refundable.

6. Damaged or Incorrect Items

If you receive a product that is damaged or doesn’t match your order:

Notify us within 48 hours of delivery.

Provide photos of the item and the packaging.

We will arrange a replacement or full refund at no additional cost to you.

7. Non-Returnable Items

For hygiene and quality standards, the following are not eligible for return:

Used or washed products.

Items missing original branding tags.

Products damaged by customer misuse.

Final Sale or specific promotional items (where stated at checkout).

8. Contact Us

For any questions regarding your signature denim returns, reach out to ABRUZZ Premium Support:

Website: www.abruzz.com

WhatsApp: +92 300 4397377